Job Description

Key Responsibilities

• Enhance administrative processes to boost efficiency and effectiveness.
• Maintain accurate and accessible files through efficient filing systems and regular audits.
• Develop and manage ISO 9001 Quality Manuals, ensuring compliance with standards through audits and certifications.
• Create and update quality-related documents promptly, ensuring their relevance through periodic reviews.
• Design and implement processes to optimize operational efficiency.
• Supervise maintenance to minimize downtime and enhance preventive maintenance practices.
• Ensure financial records are accurate and budgets are adhered to, with oversight from financial audits.
• Contribute to strategic initiatives and oversee successful development project execution.
• Handle regulatory inquiries and requests in a timely and compliant manner.
• Manage student communication effectively, maintaining high satisfaction and resolving queries promptly.
• Support lecture delivery, assessing performance through student feedback and metrics.
• Ensure examination processes are accurate and secure, evaluating through audit results.

Skills and Experience Required

• Class 2 or 1 Mariner with relevant STCW training and experience.
• Proven experience in a leadership role, with a strong background in administration, quality management, and financial oversight.
• In-depth knowledge of ISO 9001 standards and quality management systems.
• Excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously.